Terms and Conditions - Shoreditch House Clearance
Welcome to Shoreditch House Clearance. These Terms and Conditions govern your use of our services. By engaging with us, you agree to comply with and be bound by these terms. Please read them carefully.
1. Services Provided
Shoreditch House Clearance offers comprehensive house clearance services, including the removal of unwanted items, estate clearance, and eco-friendly disposal solutions. Our team is committed to providing efficient and respectful clearance services tailored to your specific needs.
1.1 Scope of Services
Our services encompass:
- Residential Clearance: Clearing out properties with care and attention.
- Commercial Clearance: Managing office and business premises clearance.
- Estate Clearance: Handling large-scale clearances during transitions.
- Eco-friendly Disposal: Ensuring responsible disposal of items.
2. Booking and Scheduling
To utilize our services, you must schedule an appointment. We strive to accommodate your preferred dates and times, subject to availability.
2.1 Confirmation of Booking
Upon scheduling, you will receive a confirmation via email or phone. This confirmation includes details of the service agreed upon and the scheduled date.
2.2 Cancellation Policy
If you need to cancel or reschedule, please notify us at least 48 hours in advance. Cancellations made within 48 hours may incur a cancellation fee.
3. Payment Terms
Payment for services is due upon completion of the clearance. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
3.1 Pricing
Our pricing is based on the scope of work, volume of items, and any special requirements. A detailed quotation will be provided prior to commencing work.
3.2 Additional Costs
Any additional services requested after the initial agreement may result in extra charges. These will be communicated and agreed upon before proceeding.
4. Liability and Insurance
Shoreditch House Clearance is fully insured to cover any accidental damage or loss during our services.
4.1 Limitation of Liability
While we take utmost care, we are not liable for pre-existing damages or items not disclosed prior to clearance.
4.2 Insurance Coverage
Our insurance covers accidental damages up to the value specified in our policy. For high-value items, we recommend additional coverage.
5. Customer Responsibilities
Customers are responsible for ensuring that all items to be cleared are accessible and free from hazards. It is also the customer’s duty to specify any items requiring special attention or disposal methods.
5.1 Access to Property
You must grant us access to the property during the scheduled time. Failure to do so may result in additional charges.
5.2 Item Specification
Please provide a comprehensive list of items to be cleared, highlighting any sensitive or valuable possessions.
6. Data Protection
We are committed to protecting your privacy. Any personal data collected during our service will be handled in accordance with data protection laws.
6.1 Use of Data
Your information is used solely for the provision of our services and will not be shared with third parties without your consent.
6.2 Data Security
We implement appropriate security measures to safeguard your personal information against unauthorized access or disclosure.
7. Dispute Resolution
In the event of any disputes, we aim to resolve the matter amicably through direct communication. If unresolved, mediation or legal action may be pursued as necessary.
7.1 Complaints Procedure
If you have any complaints regarding our services, please contact us within 14 days of service completion. We will address your concerns promptly.
7.2 Governing Law
These terms are governed by and construed in accordance with the laws of the jurisdiction in which Shoreditch House Clearance operates.
8. Amendments to Terms
Shoreditch House Clearance reserves the right to modify these terms and conditions at any time. Any changes will be communicated to customers through appropriate channels.
8.1 Notification of Changes
Updates to the terms will be effective immediately upon posting on our official platforms. Continued use of our services signifies acceptance of the updated terms.
9. Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, pandemics, or other unforeseen events.
9.1 Impact on Services
In such events, we will make reasonable efforts to reschedule services or provide alternative solutions.
10. Intellectual Property
All content provided by Shoreditch House Clearance is protected by intellectual property laws. Unauthorized use or reproduction is prohibited.
10.1 Use of Materials
Customers may use our materials for personal, non-commercial purposes only, with proper attribution.
11. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full effect.
11.1 Invalid Provisions
Any invalid or unenforceable provisions will be replaced by valid and enforceable terms that most closely reflect the original intent.
12. Entire Agreement
These terms constitute the entire agreement between Shoreditch House Clearance and the customer, superseding any prior agreements or understandings.
12.1 No Waiver
Failure to enforce any part of these terms does not constitute a waiver of our rights to enforce them in the future.
Conclusion
By choosing Shoreditch House Clearance, you agree to abide by these Terms and Conditions. We are dedicated to providing exceptional clearance services while maintaining transparent and fair policies.